Practice Policies & Patient Information
Confidentiality / Privacy Notice
DATA PROTECTION
The General Data Protection Regulation (GDPR) became the law on 24th May 2016. This is a single EU-wide regulation on the protection of confidential and sensitive information which entered into force in the UK on the 25th of May 2018. It is designed to give individuals greater protection, rights and control over how their data is collected, stored, used and shared.
The following Privacy Notices describe how we collect, use and process your personal data and how in doing so we comply with our legal obligations to you:
How We Use Your Information
Oakenhall Medical Practice aims to provide you with the highest quality of health care. To do this we must keep records about you. These records may include, basic details such as your name, address, date of birth and contact details such as mobile number and email etc Other details include records about your treatment and care, results of investigations and relevant information from people who care for you such as health professionals
For more information please view our Patient Leaflet:
How We Use Your Information – Patient Leaflet
Why do we need your Information?
The health care professionals who provide you with care maintain records about your health and any treatment or care you have received previously. These records help to provide you with the best possible healthcare.
NHS health records may be electronic or on paper and we use a combination of working practices and technology to ensure that your information is kept confidential and secure.
The General Data Protection Regulations 2016 and Data Protection Act 2018
The practice needs your personal, sensitive and confidential data to provide you with Healthcare services as a General Practice. We will be using your information in accordance with:
Article 6 (e) Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
Article 9 (h) Processing is necessary for the purposes of preventative or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems.
Data Protection Officer (DPO)
We have a Data Protection Officer who can be contacted if you have any concerns:
Paul Couldrey
Telephone: 0115 8386770
Email: info@pcdc.org.uk
Further Information:
Further information on the General Data Protection Regulation is available at the Information Commissioner’s office:
https://ico.org.uk/for-organisations/guide-to-the-…
Access to Medical Records
If you require access to your own medical records, please download, print and complete the form shown below:
Patient Request for Access to Medical Records Form.
Please provide the completed form For the Attention of the Medical Records Clerk either/or:
- By Post – Medical Records Clerk, Oakenhall Medical Practice, Bolsover Street, Hucknall, Nottingham, NG15 7UA
- By email – nnicb-nn.c84095@nhs.net
- By Hand – please hand to the Receptionist at the main reception desk.
Oakenhall Medical Practice aims to provide all requests within 30 calendar days of receipt of the completed form and verification of the requestor’s identification. If you have a specific timescale, please identify when completing the above form – we will do our best to accommodate this. In the event, that further clarification, or other intervention is required, Oakenhall Medical Practice will make contact with the requestor to provide an explanation.
The process and further information is available to download on the following leaflets:
GDPR – How we use your information – Leaflet
GDPR – Privacy Notice – Leaflet
At Oakenhall Medical Practice we use an electronic system to store medical records. This is call SystmOne. SystmOne offers the opportunity to access the system online to order repeat prescriptions, to make appointments and to access test results, immunisations and problems. In order to access our system online you will need to complete a request for access form. For more information how to apply – please view the Online Services web page via “Patient Information” which is located at the top of this web page.
Summary Care Record
The Summary Care Record is an electronic record which will give healthcare staff faster, easier access to essential information above you, (this includes any medications you are taking, allergies you suffer from and any bad reactions to medicines that you have had) to help provide you with safe treatment when you need care in an emergency or when your GP Practice is closed. You can choose not to have a Summary Care Record, in which case you would need to fill an opt out form which is available by request at the main reception or download the patient leaflet and consent form shown below. After completion of the consent form, please hand it to a Receptionist at the Main Reception Desk.
Summary Care Records Patient Leaflet
Summary Care Records Patient Opt Out Form
Sharing your Detailed Care Record
From time to time it is helpful for us to be able to share information about your health and care requirements with other health organisations that are responsible for your health care. Across Nottinghamshire we are introducing a new system called MIG (Medical Interoperability Gateway) which will enable us to share relevant medical information, on a view only basis, with clinicians in other healthcare organisations who are involved with your care; for example the NEMS Out of Hours team and local A&E departments.
Sharing of information in this way is designed to ensure that the healthcare professional looking after you has the most relevant information to enable them to provide you with the most appropriate care. The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.
Whenever a clinician from another healthcare organisation wishes to view your record they will always seek your permission before doing so: if you say “NO” they will not be able to see any information. We have automatically set up the sharing facility to allow your information to be shared. However, if you do not wish us to share your information in this way please let us know and we will ensure that your information is not shared.
A patient information leaflet and to give consent (consent forms) are available by request at the main reception. Further information is available at www.nhs.uk/caredata or by viewing an explanatory video on https://vimeo.com/124915322 or download the patient leaflet and consent form shown below. After completion of the consent form, please hand it to a receptionist at the main reception desk.
Sharing your Records Patient Leaflet
Sharing your Records Patient Consent Form
Disclaimer
Accuracy
This internet site has been developed with the intention of providing information only. Whilst all attempts will be made to maintain accuracy and validity, the Practice accepts no responsibility for events arising from the use of the information provided. Although the advice for patients is comprehensive and accurate as possible, it is only general and is intended solely for patients of the Practice and should not be used as a substitute for the patient consulting their own doctor.
Electronic transmission of data
Electronic transmission of data via the website may not be totally secure.
Links
All links from this website are provided for information and convenience only. We cannot accept responsibility for sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.
Medical Information on the Internet
If you use the internet for medical information:
- Always look for a balanced view – not just one site
- Remember that anyone can publish anything on the internet
- Make sure the authors and their qualifications are listed.
- Look at what other reliable information the site refers to
- Check that the site is regularly updated.
- Look for advertising which might influence the information on the site
- Avoid online consultations or diagnoses.
- Check on privacy and confidentiality
- Sites from outside the UK may mention treatments that are not available here.
GP NET Earnings
All GP Practices are required to declare the average earnings for GP’s working to deliver NHS services to patients at each practice
Oakenhall Medical Practice feels that the methods used to calculate this data can lead to potentially misleading the public and as such, should not be used as a comparison with other Practices. Judgments on GP income should not be made based on the figures. The figures do not take into account services offered, and days and hours worked.
The average pay for GP’s in the Oakenhall Medical practice in the last financial year before tax and national insurance was £80,995.00. This is for four GP’s, and one Locum GP’s who worked in the practice for more than 6 Months.
Named Accountable GP for all Patients
All patients have a named GP who is responsible for patient’s overall care at the practice. This named GP will take responsibility for the coordination of all services that are required by you. If you wish to know your named GP, please contact the practice. If you have a preference for a particular named GP, please contact the practice to discuss this and the practice will make reasonable effort to accommodate your request.