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Confidentiality in the Surgery
If you wish to discuss something of a confidential nature with the surgery staff, please inform a member of staff.

How We Handle Data Held By The Practice
All medical records are held securely and confidentially either on a computer and/or in paper form.

Information may be recorded (i.e. telephone conversations) and it may be shared with others for the purpose of clinical audit (to monitor or improve health care). Any person having access to your data will be bound by patient confidentiality. We may request your specific consent to use personnel information in research projects or other non-medical aspects of treatment (i.e. Social Care).

If you do not wish your information/medical records to be accessed for such purpose, please inform a member of staff.

Access to Medical Records
If you require access to your own medical records, please discuss this with the Practice Manager, where arrangements can be made including assistance with interpreting information held by us.

Practice Privacy Statement
This practice wants to ensure the highest standard of medical care for our patients. We understand that a General Practice is a trusted community governed by an ethic of privacy and confidentiallity. Our practices are consistent with Medical Council guidelines and the privacy principles of the Data Protection Acts. We see our patients consent as being the key factor in dealing with their health information. This leaflet is about making consent meaningful by advising you of our policies and practices on dealing with your medical information.

Oakenhall Medical Practice Privacy Statement

Care Data - How Information About You Helps us to Provide Better Care
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone. This information along with your postcode and NHS number, but not your name, are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have concerns or wish to prevent this from happening, please speak to practice staff or download a copy of the leaflet "How information about you helps us to provide better care", below:

We need to make sure that you know this is happening and the choices you have. You can find out more on the NHS England Care Data website:

How information about you helps us to provide better care
Care Data - Frequently Asked Questions

Summary Care Record
The Summary Care Record is an electronic record which will give healthcare staff faster, easier access to essential information above you, (this includes any medications you are taking, allergies you suffer from and any bad reactions to medicines that you have had) to help provide you with safe treatment when you need care in an emergency or when your GP Practice is closed. You can choose not to have a Summary Care Record, in which case you would need to fill an opt out form which is available by request at the main reception or download the patient leaflet and consent form shown below. After completion of the consent form, please hand it to a Receptionist at the Main Reception Desk.

Summary Care Records Patient Leaflet
Summary Care Records Patient Opt Out Form

Sharing your Detailed Care Record
From time to time it is helpful for us to be able to share information abut your health and care requirements with other health organisations that are responsible for your health care. Across Nottinghamshire we are introducing a new system called MIG (Medical Interoperability Gateway) which will enable us to share relevant medical information, on a view only basis, with clinicians in other healthcare organisations who are involved with your care; for example the NEMS Out of Hours team and local A&E departments.

Sharing of information in this way is designed to enusre that the healtcare professional looking after you has the most relevant information to enable them to provide you with the most appropriate care. The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings - all this information is currently held in your GP system record.

Whenever a clinician from another healtcare organisation wishes to view your record they will always seek your permission before doing so: if you say "NO" they will not be able to see any information. We have automatically set up the sharing facility to allow your information to be shared. However, if you do not wish us to share your information in this way please let us know and we will ensure that your information is not shared.

A patient information leaflet and to give consent (consent forms) are available by request at the main reception. Further information is available at or by viewing an explanatory video on or download the patient leaflet and consent form shown below. After completion of the consent form, please hand it to a receptionist at the main reception desk.

Sharing your Records Patient Leaflet
Sharing your Records Patient Consent Form

Our Location

NG15 7UA

Our Address
Oakenhall Medical Practice,
Bolsover Street,
NG15 7UA

Tel: 0115 963 3511

General Enquiries
Phone: 0115 963 3511

Home Visits & Emergencies
Phone: 0115 956 2298

Got A Question? Contact Us Today!

Your Doctors Surgery in Nottinghamshire

Located in a central location with ample parking.

Location & Contact

Oakenhall Medical Practice
Bolsover Street,
NG15 7UA
Tel: 0115 963 3511

NG15 7UA
Opening Hours

Monday: 08.00 – 18.00
Tuesday: 08.00 – 18.00
Wednesday: 08.00 – 18.00
Thursday: 08.00 – 18.00
Friday: 08.00 – 18.00