Welcome to Oakenhall Medical Practice
This website is a guide to the services that we offer. We aim to treat all our patients equally and give you a high quality service that is sensitive to your needs. This website tells you about the standard of the service we aim to provide.
The Practice Area includes: Hucknall, Bestwood Village, Linby Village and parts of Papplewick Village (extending as far as Papplewick Hall and Forest Lane).
News from the Practice
Statement from the Practice - Care Quality Commission (CQC) Publication of Intelligent Monitoring GP Tool
We are disappointed that the recent press reports about the quality of our practice are taken from a source that declares that "this isn't a judgment on GPs. The profiles bring together information that helps us make decisions about inspections."
By no means does this arbitrary rating of our practice reflect the quality of the services that we provide and we are anxious that our patients are not caused any undue distress or concern where it is not warranted. We are always keen to learn about how we can improve our services and await an inspection from the CQC and are aware that they have set themselves a target to inspect ALL practices by April 2016.
Our team of GP's, other clinicians and administrative staff are dedicated to provide the best quality service to our patients.
Oakenhall Medical Practice
We Can Now Offer Online Services
click here for prescriptions
click here for appointments
In addition to prescriptions and appointments online services, patients may also request access to their medical records. At present this includes, medication, allergies and adverse reactions.
In order to use this service, and to ensure patient security and confidentiality, each patient will be provided with a user name and password. Any patient wishing to be allocated with a user name and password is required to attend the practice in person to request this. We are unable to post these details, as staff are required to view identification e.g. passport, photostyle driving licence and Proof of Residency e.g. Bank Statement prior to the issue of this information. The Receptionist will ask you to complete a patient consent form and a leaflet will be provided. If you do not have this identification and/or proof of residency available, please speak to a Receptionist for further guidance. Please contact the surgery for advice, if you wish access to online services as a parent, guardian or carer.
Only the issue of repeat prescriptions are available to request.
It is the patient's responsibility to arrange collection of the issued prescription from the practice, leaving at least two working days for the prescription to be processed.
To ensure equal access to appointments, not all appointments are available to be booked online, therefore, if you are unable to book a suitable appointment, please telephone the practice wo see which other appointments are available.
Electronic Prescription Service
The Electronic Prescription Service enables GP's to send prescriptions electronically to a dispenser such as a pharmacy of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients. You can discuss this with your usual pharmacist who will arrange for the pharmacy nomination form to be completed or ask at the surgery for more information. The Electronic Prescription Service is not compulsory. All patients deciding to use this service will still need to order their prescriptions as usual. We would like to remind you that practice staff cannot direct patients to a named pharmacy and it is the patient's choice to name a nominated pharmacy.
Transfer of Electronic Patient Information
NHS England is continuing to develop the facility of transferring patient information electronically within GP Practices. This includes:
- Transfer of Patient Records between Practices when a patient registers or de-registers with a GP Practice
- The facility to enable patient to view online, export or print any summary information from their records i.e. medication, allergies, adverse reactions and any additional information agreed between the GP and The Patient.
- The Summary Care Record enables healthcare staff faster and easier access to essential information about you i.e. medication, allergies, and adverse reactions. This information will only be viewed in an emergency or in urgent care settings with the explicit consent of the patient unless the patient is unable to give their consent e.g. if they are unconscious.
Oakenhall Medical Practice intends to achieve these requirements by 31st of March 2015
Public Holiday Notices
The practice will be closed on:
Good Friday - Friday 3rd of April 2015
Easter Monday - Monday 6th of April 2015
May Day - Monday 4th of May 2015
Spring Bank Holiday - Monday 25th of May 2015
Patient Participation Group Meeting
The next meeting will be held on Wednesday 29th of April 2015 at 6pm - all patients are welcome.
How information about you helps us to provide better care Including Practice Privacy Statement
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. You have a choice - for more information please visit the "Confidentiality" section on this website.