Welcome to Oakenhall Medical Practice
This website is a guide to the services that we offer. We aim to treat all our patients equally and give you a high quality service that is sensitive to your needs. This website tells you about the standard of the service we aim to provide.
The Practice Area includes: Hucknall, Bestwood Village, Linby Village and parts of Papplewick Village (extending as far as Papplewick Hall and Forest Lane).
News from the Practice
The Practice will be closed on Thursday 4th of February from 12 midday until 8am on Friday the 5th of February 2016 for Staff Training. We apologise for any inconvenience.
The Practice will be closed for 30 minutes every Thursday between 12.30 - 1pm for Administration Team Meeting.
Police forces have become aware of a fraud circulating targeting elderly and vulnerable members of the community. Some people have received telephone calls from a caller who purports to be from a GP surgery and asks for an appointment to discuss the persons health or mobility needs. During the appointment, the older person is persuaded to buy mobility aids which are either unnecessary or inappropriate and always expensive. If you receive a call like this, please contact the practice first before agreeing to a visit.
Road Improvements in Hucknall
Station Road Car Park has now been permanently closed for the provision on the new inner relief road. We would like to remind patients that alternative sources of parking include Piggins Croft Car Park, and Hucknall Market Car Park (Hucknall Market is closed on a Friday). There is restricted parking on road local to the practice. Please ensure you view the restriction when parking your car. Nottinghamshire County Council have informed the practice, that they are currently reviewing alternative parking sources local to Bolsover Street.
As part of the road improvements, it is the practices understanding that the exit of Bolover Street will be closed permanently from the 1st of December 2015 and a turning point will be created, this will mean that Bolsover Street will become a two way street.
Transfer of Community Phlebotomy Service to the Hucknall Health Centre
The practice is relocating the Community Phlebotomy Service (blood tests) presently held in practice to Hucknall Health Centre on the 1st of December 2015. The Community Phlebotomy Service will continue to serve all the patients in Hucknall.
Urgent Care Centre in Nottingham
The new NHS Urgent Care Centre will open from 1st of October 2015. The centre will be based at Seaton House, London Road, Nottingham (site of existing Walk-in Centre). The previous walk-in service at Seaton House, London Road and Upper Parliament Street, Nottingham ends on the 30th of September 2015. The NHS Urgent Care Centre will offer assessment and treatment for health conditions that are urgent but non-life threatening such as:
Minor burns and scalds, minor head injury with no loss of consciousness, Skin infections and animal bites, suspected broken bones, sprains and strains (X-ray will be available on site), eye infections and minor eye injuries.
No appointment is needed; just drop in between 7am and 9pm 365 days a year.
Patients who have a minor illness or wound dressing services at the weekend should contact Oakenhall Medical Practice (Telephone 0115 963 3511) between the hours of 8am to 6.30pm (Monday - Friday) or telephone 111 between the hours of 6.30pm to 8am (Monday - Friday or at the weekends).
In addition to prescriptions and appointments online services, patients may also request access to their medical records. At present this includes, medication, allergies and adverse reactions.
In order to use this service, and to ensure patient security and confidentiality, each patient will be provided with a user name and password. Any patient wishing to be allocated with a user name and password is required to attend the practice in person to request this. We are unable to post these details, as staff are required to view identification e.g. passport, photostyle driving licence and Proof of Residency e.g. Bank Statement prior to the issue of this information. The Receptionist will ask you to complete a patient consent form and a leaflet will be provided. If you do not have this identification and/or proof of residency available, please speak to a Receptionist for further guidance. Please contact the surgery for advice, if you wish access to online services as a parent, guardian or carer.
Only the issue of repeat prescriptions are available to request.
It is the patient's responsibility to arrange collection of the issued prescription from the practice, leaving at least two working days for the prescription to be processed.
To ensure equal access to appointments, not all appointments are available to be booked online, therefore, if you are unable to book a suitable appointment, please telephone the practice wo see which other appointments are available.
Electronic Prescription Service
The Electronic Prescription Service enables GP's to send prescriptions electronically to a dispenser such as a pharmacy of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients. You can discuss this with your usual pharmacist who will arrange for the pharmacy nomination form to be completed or ask at the surgery for more information. The Electronic Prescription Service is not compulsory. All patients deciding to use this service will still need to order their prescriptions as usual. We would like to remind you that practice staff cannot direct patients to a named pharmacy and it is the patient's choice to name a nominated pharmacy.
Transfer of Electronic Patient Information
NHS England is continuing to develop the facility of transferring patient information electronically within GP Practices. This includes:
- Transfer of Patient Records between Practices when a patient registers or de-registers with a GP Practice
- The facility to enable patient to view online, export or print any summary information from their records i.e. medication, allergies, adverse reactions and any additional information agreed between the GP and The Patient.
- The Summary Care Record enables healthcare staff faster and easier access to essential information about you i.e. medication, allergies, and adverse reactions. This information will only be viewed in an emergency or in urgent care settings with the explicit consent of the patient unless the patient is unable to give their consent e.g. if they are unconscious.
Patient Online Access to their GP Record
NHS England is continuing to develop the facility of expanding patient access to their GP Record. This includes online access to current and past medical problems.
Oakenhall Medical Practice intends to achieve these requirements by 31st of March 2016.
Public Holiday Notices
The practice will be closed for the Easter Bank Holidays on:
Friday 25th of March 2016
Monday 28th of March 2016
Patient Participation Group Meeting
The next meeting will be held on Tuesday 2nd of February at 6pm - all patients are welcome.
How information about you helps us to provide better care Including Practice Privacy Statement
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. You have a choice - for more information please visit the "Confidentiality" section on this website.
Oakenhall Medical Practice Statement of Purpose January 2016 - To view please please click on this link: Statement of Purpose